Terms of Service

By accessing or using the Skyra Labs website or platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the revised terms.

Skyra Labs provides operations management software, technology consulting, custom product development, data and intelligence services, and implementation and training. The specific scope of services is defined in individual agreements with each client.

If you create an account on our platform, you are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access or use.

We reserve the right to suspend or terminate accounts that violate these terms or that we reasonably believe pose a security risk.

Payment terms for our services are defined in individual client agreements. Unless otherwise specified, invoices are due within 30 days of issuance. Late payments may be subject to interest charges as specified in your agreement.

All fees are non-refundable unless otherwise stated in your specific service agreement.

The Skyra Labs name, logo, website content, and platform software are the intellectual property of Skyra Labs, Inc. You may not copy, modify, distribute, or create derivative works without our written permission.

For custom development engagements, intellectual property ownership is governed by the specific terms of your service agreement. Unless otherwise agreed, clients retain ownership of custom software built specifically for their operation.

You agree not to use our services to: violate any applicable laws or regulations; transmit malicious code or interfere with the platform's operation; attempt to gain unauthorized access to our systems; use the platform in any way that could harm other users or Skyra Labs.

To the maximum extent permitted by law, Skyra Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, regardless of the cause of action or theory of liability.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the fees paid by you in the twelve months preceding the claim.

Our services are provided on an "as is" and "as available" basis. While we strive to deliver reliable and high-quality software, we do not warrant that our services will be uninterrupted, error-free, or completely secure.

We make no representations or warranties regarding the accuracy, completeness, or reliability of any content or data available through our platform.

Either party may terminate service agreements as specified in the individual contract terms. We may suspend or terminate your access to our platform immediately if you violate these terms.

Upon termination, we will make your data available for export for a reasonable period as defined in your service agreement.

These terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

For questions about these terms, contact us at hello@skyralabs.com.